My name is Ramakrishnan, working as an occupational therapist in JIPMER Hospital. My passion is counseling and guidance. JIPMER is an institute of a national importance and this is the tertiary care hospital in this region where the people in around Tamilnadu, Andrapradesh, Telungana, Karnataka and Kerala. They come here as a reference for the treatment. JIPMER is a very big campus and the new patients to this campus, find it very difficult for the registration and for the follow-up. The registration process has become online and the most of the patients are illiterate. So they are finding it difficult for registration and for referring and going to way the various departments like medical lab technologies, pharmacy, canteen and the like.
Whenever, I have a free time I volunteer to guide the patients to their needs. I guide the patients to the registration department and from the registration department, I show them the route to the laboratory or to the pharmacy or to the canteen or to the night stay shelter. I provide all sorts of information to the patients on the facilitations are available in the Jawaharlal Nehru Postgraduate Medical Education and Research institute. So this guidance to the patients just started as the passion and slowly I have started updating my knowledge and now I provide them counseling, so most of the patients when they know that they are suffering from chronic illness they breakdown, so I provide them counseling. I give them confidence and I give them smoothening words. I give them belief that they will be cured and they will be back. So counseling and guidance to the new patients of JIPMER gives me fulfillment, satisfaction and this is a part of my daily routine apart from providing treatment to the patients referred by the orthopedicians. So I am usually oriented towards providing occupational therapy and this additional work of mine gives me a feel that I have given back to the society what I have received. Thank you